Shipping Policy

NOTE: Due to the popularity and growth of our brand + COVID19 ISSUES, expect a 2 week shipping time on all orders.

 

When will my package ship after I order?

Orders are shipped 1 business day after they are received when in stock. Our handling team handles and prepares your order for shipment and then the courier takes another day to prep the package to be sent out to you! Sometimes orders can take up to 2 weeks to arrive depending on where you live.

How long will it take my order to arrive?

1. Orders shipped with "3-5 Day Express" will arrive in an average of 5 business days (5-7 business day range) after shipping and handling.

 

Can I cancel an order after I place it?

Inventory reservations are made instantly, so we are unable to cancel orders after you place them.

 

A tracking code will be emailed to you when your order is shipped. 

If your package is marked as delivered but can't be found, call or visit your local post office and provide them with the tracking #.

SugarBaeLA is not responsible for lost or stolen packages. We have no control over your package after it is handed off to the carrier. We do not refund/replace orders that are marked as delivered.

 

Note that in the case your country has any additional fees, we are not liable to pay them. You are solely responsible for paying any import duties/taxes.